Consumer FAQs

OEKO-TEX® does not sell or manufacture products. We test and certify textile and leather products.

OEKO-TEX® does not sell or manufacture products. We test and certify textile and leather products. If you have complaints about your product, please contact the seller or brand directly.

With our Label Check you can check the validity of the certification. Simply enter the label number into the appropriate box.

Please note that case-sensitive characters are used. Enter the label number with special characters and blank spaces. Do not include the name of the testing institute. If no result is found in spite of the entry being correct, please contact us.

The “under review” status means that the certificate is in the renewal process and samples will be reviewed and tested for the next one-year term.

OEKO-TEX® certificates are valid for one year. Articles and materials covered by the certificate are then tested again in one of our independent partner laboratories under consideration of the latest criteria catalogue.

If the shop advertised the product as being certified, either the packaging or the product itself needs to feature the label with the unique product ID. If this is not the case please contact us with the link to the product.

The limit values of the OEKO-TEX® STANDARD 100 and OEKO-TEX® LEATHER STANDARD are compliant with the relevant entries of appendix XVII and appendix XIV of the Regulation (EC) No 1907/2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH).

All substances with textile and leather relevance from European Chemical Agency’s candidate list of substances of very high concern (SVHC) are covered by the OEKO-TEX® STANDARD 100 and OEKO-TEX® LEATHER STANDARD and are thus ensuring that no communication duties are necessary along the supply chain regarding the SVHC substances. However, for some rare examples where SVHC substances are present and cannot be avoided due to technical limitations this is clearly stated in the scope of the certificate and is thus supporting the mandatory communication.

Compliance is also insured with the regulation (EU) 2019/1021 of the European parliament and of the council of 20 June 2019 on persistent organic pollutants (POPs regulation).

The OEKO-TEX® STANDARD 100 has comparable product classes and is compliant with all limit values from the GB 18401. However, the GB 18401 contains also labelling requirements, which are not part of the OEKO-TEX® STANDARD 100 criteria catalogue.

Moreover, the OEKO-TEX® team is regularly monitoring the AFIRM (Apparel and Footwear International RSL (Restricted substance list) Management Group), the ZDHC (Zero Discharge of Hazardous Chemicals) list, as well as other relevant legal regulations and stakeholder MRSL/RSL lists.